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 Same Send to PS Problem
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Brett
Inquisitive

New Zealand
53 Posts

Posted - 05/24/2010 :  23:25:36  Show Profile
Please help, I'm missing something here. I've tried opening a new doc in PS before sending 3d to PS but to no avail. I get the message

Error 8000: Cannot open the file because the open options are incorrect. (Line 174 templateDoc = app.open (fileRef);

I have Strata CX 6.1.1, PS CS 4 and have installed everything from the Optional Installers folder in the Strata folder. I upgraded recently from Strata CX 5 and from PS CS to CS 4.

Thanks very much

Brett

Kevco
Admin

431 Posts

Posted - 05/25/2010 :  12:13:10  Show Profile
This FAQ might help out...

http://support.strata.com/index.php?action=artikel&cat=18&id=224&artlang=en
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Brett
Inquisitive

New Zealand
53 Posts

Posted - 05/25/2010 :  17:26:26  Show Profile
Thanks Kevco. I've only got the alias to the folder, (Strata D3D CX 3D[in] Plug-ins (in my Strata Design 3D CX 6 folder in applications)), which contains StrataImport.plugin, StrataModeler.plugin, StrataRender.plugin and StrataViewMatch.plugin. There are no other references to the other plugins. I still have the issue though. I'm on Mac OS X Version 10.6.3 on a 2x2.26 GHz Quad-Core Intel Xeon CPU.
Regards

Brett
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Kevco
Admin

431 Posts

Posted - 05/25/2010 :  17:42:54  Show Profile
Try starting in PS CS4 and doing a Filter > Model New. This should open a document in CX 6. Put an object in the modeling window that opens in Design 3D CX 6 and return it to PS. See if that works.
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Brett
Inquisitive

New Zealand
53 Posts

Posted - 05/25/2010 :  18:21:13  Show Profile
You may have hit on something here, in my PS 4 I don't have Model New under the filters menu.

Brett
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Kevco
Admin

431 Posts

Posted - 05/25/2010 :  18:50:22  Show Profile
Is your Photoshop CS4 the "Extended" version?
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Brett
Inquisitive

New Zealand
53 Posts

Posted - 05/25/2010 :  19:09:53  Show Profile
Hi Kevco. Yes it is Extended. I got it specifically with Strata in mind. Is there some other plugin I need? Where abouts in under the filters menu do you see Models. With PS4 I notice they have a function where you can turn on and off menu items but I still can't find Model.

Brett
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Kevco
Admin

431 Posts

Posted - 05/25/2010 :  19:45:48  Show Profile
This is where the plug-ins show up in the Filter menu...



Image Insert:

64.97 KB
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Brett
Inquisitive

New Zealand
53 Posts

Posted - 05/25/2010 :  19:58:18  Show Profile
Thank you very much, that works, I can copy another Strata model into that and send it to PS. I needed to add the Strata plugins into the Additional Plug-ins folder in PS4s preferences to get them into PS4's filters.

Brett
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advantage
Infrequent Poster

20 Posts

Posted - 03/25/2011 :  12:34:20  Show Profile
I don't see that in CS4 Extended 64 bit (Win) either
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Kevco
Admin

431 Posts

Posted - 03/25/2011 :  14:49:48  Show Profile
The Strata Plug-ins only work in the 32-bit version of Photoshop Extended. If you really have a 64-bit version of CS4 then that would be way you can't see the plug-in (filter) options. You need to put the plugins into and use Photoshop Extended (32-bit).
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advantage
Infrequent Poster

20 Posts

Posted - 03/25/2011 :  16:35:39  Show Profile
I changed the plug to the 32 bit version of CS4 an it showed up in the menu. How can I now change Strata to send the model to the 32 bit version instead of the 64 bit version?
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Kevco
Admin

431 Posts

Posted - 03/25/2011 :  17:10:20  Show Profile
From Photoshop Extended (32-bit) version:

With an empty photoshop document, select "Model New". This should open an empty model in Design 3D CX 6. If this works, try the Send to Photoshop from Design 3D CX 6 and it should now use the 32-bit version of Photoshop.  Doing the Model New from Photoshop helps to let Design 3D CX now where the copy of Photoshop is that you intend to use, especially if have two Photoshop versions installed on your computer.
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