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 Strata 5.1 crashes all the time
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netgate
Infrequent Poster

Netherlands
3 Posts

Posted - 11/21/2008 :  09:36:50  Show Profile  Visit netgate's Homepage
My Strata 5.1 crashes all the time on 2 different computers and with different models. Especially when I move the camera. The whole program has suddenly become incredibly slow (and I'm on a deadline of course) and have had to re-render things up to 10 times. I've ordered the upgrade, but can anyone help - whats happening? Memory issues?
Andy

andy

Brian Lawson
A Fountain of Information

USA
5217 Posts

Posted - 11/21/2008 :  09:42:26  Show Profile  Visit Brian Lawson's Homepage  Send Brian Lawson an AOL message
It would help to know more about the systems you are running the program on Andy. What kind of computers are they, which OS version are they running, what are their specs, etc?

Have you filed andy of the crash reports for us to take a look at?

Have you done any of the basic troubleshooting steps when programs are not working properly - resetting Strata's preferences and if you are a Mac user running the Repair Permissions function of the Disk Utility program, etc?

Brian Lawson
Strata Technical Support
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jpro
A Fountain of Information

USA
4991 Posts

Posted - 11/21/2008 :  09:57:33  Show Profile  Visit jpro's Homepage
also, do your models contain live Boolean objects?

Jean
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netgate
Infrequent Poster

Netherlands
3 Posts

Posted - 11/24/2008 :  08:59:35  Show Profile  Visit netgate's Homepage
I'm working on a Dell with 2 gb memory, Windows XP.
I can render mostly 70 frames and then it crashes.
My model doesn't contain any live Boolean objects.
I'm now usinfg the upgrade but it still crashes...


andy
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Brian Lawson
A Fountain of Information

USA
5217 Posts

Posted - 11/24/2008 :  09:35:06  Show Profile  Visit Brian Lawson's Homepage  Send Brian Lawson an AOL message
Send me a copy of your model and I'll take a look at it. Please include the URL to this topic for reference.

Brian Lawson
Strata Technical Support
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